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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chronicles 29

February 21, 2024

4  out of  5 rating by Chronicles 29
"Though not constant, I have had insurance through Wagner over the past 7yrs. I have never been inside their office, I have never met any staff personally and that speaks volumes when I follow all that up with, I have a solid rapport with John and I have grown to know a few of his staff members. When I reach out, my questions are answered fully and rapidly. If you are ordering a policy local to Greensboro or long distance and want personable, courteous and on task services; I highly recommend this agency."
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Stacy Barrett

December 13, 2023

5  out of  5 rating by Stacy Barrett
"These folks...they are the cremè de la cremè of State Farm agents. John has taken care of the Barrett Drywall and Acoustical Fleet of vehicles and property. They are expedient, thorough and truly company that values family as well-they have been beyond amazing assisting with transferring etc upon my dad's passing. 15 🌟"
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SMRoofing International

November 2, 2023

5  out of  5 rating by SMRoofing International
"El mejor me encanta su profesionalismo"
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Michael Bennington

May 11, 2023

1  out of  5 rating by Michael Bennington
"Really lax on getting back to me. Took forever to just get a quote after taking half the morning to get him on the phone then the quote was double the insurance I found while waiting on him to call back by the time he called back is already insured the car and was finishing up at the tag office paying tax tags and title. Poor customer service and no help with rates."
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June 12, 2022

4  out of  5 rating by M T.S
"They were good except for 2 things. 1) I was stuck at Planet Fitness 50 miles from my home waiting 6 hours for a locksmith. State Farm's dispatch canceled and resubmitted my service request a number of times, and it somehow took an entire evening for someone to show up. When he did, it was pouring down rain and cold at midnight. 2) John Wagner personally reached out to correct the renewal mistake and even paid me back for the full premium even when corporate wouldn't. I have changed my review to reflect this State Farm branch's dedication to excellent customer service. Thank you, John"
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Pamela Cleveland

August 30, 2021

5  out of  5 rating by Pamela Cleveland
"Great service. Friendly and thorough. I love talking to a real person! I never have to deal with automated confusing prompts! Rates are affordable as well. I recommend State Farm and this office in particular due to the friendly and reliable service of the staff."
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August 3, 2021

5  out of  5 rating by DivineRN
"Great customer service!"
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Chris Shallenberger

May 4, 2021

5  out of  5 rating by Chris Shallenberger
"John is an awesome agent who always does the best for his clients!"
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Nicole Obie

March 15, 2021

2  out of  5 rating by Nicole Obie
"Rep did not follow up with me regarding car insurance coverage."
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Marilyn Boggs

February 19, 2021

2  out of  5 rating by Marilyn Boggs
"Not good from the start. I ask them to start my policy on the day I canceled the other policy and the girl waited 4 to 5 days later causing a gap in my insurance policy. When I went to renew my tags for my three tags, they spotted the gap causing me to have to be fined $150.00 per car and it took all my food money and money for my bills to get my tags. Then the other day they sent a renewal and said they were increasing my bills a extra $271 dew to inflation so I cancel after going to a new company and starting with them. Not happy at all with this company. 2/19/2021. Marilyn. Rate 50%"
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Richard Weber

February 15, 2021

5  out of  5 rating by Richard Weber
"Best customer service"
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Christopher Wagner

July 21, 2020

5  out of  5 rating by Christopher Wagner
"Very professional and always does his best to meet or best the price on the quotes. Excellent service and in a timely manner. I highly recommend for any of your insurance needs."
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Heather O'Connell

July 21, 2020

5  out of  5 rating by Heather O'Connell
"It is a pleasure working with John, Lise and this whole team at John Wagner State Farm! Everyone is responsive and professional. They also do so much for the community, which is great!!"
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Samuel Sue

July 21, 2020

5  out of  5 rating by Samuel Sue
"Best insurance experience I’ve ever had! Staff was very friendly in assisting me and only took them 10 minutes to quote my car insurance! I wish every insurance company ran their operations like John Wagner State Farm! The five star rating was the easiest decision I’ve ever made..."
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Christan Allen

July 21, 2020

5  out of  5 rating by Christan Allen
"Very professional and willing to go above and beyond for you and give you the best service!"
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Myisha Robinson

July 10, 2020

5  out of  5 rating by Myisha Robinson
"Great prices"
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Charlie Young

November 8, 2019

5  out of  5 rating by Charlie Young
"Very reasonable rates and pleased with the plan."
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zayauna gidderon

September 27, 2019

5  out of  5 rating by zayauna gidderon
"I love my insurance!!! John is so nice and helpful. But Lisa goes above and beyond she's the reason I still drive to that side of town to pay my insurance."
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dontae donnell

September 13, 2019

5  out of  5 rating by dontae donnell
"Everything about it was good today. Anelia is one of the managers and she is great. Facility is clean. The staff greeted me. The food was prepared and hand it to me quickly. I love it"
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Shannon Smith

November 16, 2017

5  out of  5 rating by Shannon Smith
"Very professional staff! Always see a smiling face when I walk in the door. I highly recommend John Wagner to handle all insurance needs! His team gives outstanding service and goes out of their way to make sure my needs are met! Very relaxed atmosphere. I feel very comfortable and have peace of mind to know that John Wagner and his team handle my policies!"
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Richard Smith

November 16, 2017

5  out of  5 rating by Richard Smith
"Very friendly and knowledgeable staff. Great atmosphere. I recommend to anyone."
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phil jackson

November 15, 2017

5  out of  5 rating by phil jackson
"Awesome experience! Very knowledgeable staff."